OUR NUMBER ONE PRIORITY IS SATISFIED CUSTOMERS
WHAT IS THE RETURN POLICY?
Goods may be returned if sent back within 7 days of purchase in a saleable and new condition accompanied by the tax invoice.
WILL I NEED TO PAY FOR THE RETURN DELIVERY?
All returns if purchased incorrectly by the customer will incur a 25% re stocking fee. All freight is to be paid by the customer.
WHEN IS MY STUFF NOT ELIGIBLE TO BE RETURNED?
If you simply change your mind
You make a wrong purchase decision
If you purchase an item from us with the incorrect information supplied to us regarding model and fitment requirements.
On specific items we have specifically ordered and advised prior that are non-returnable
MY ORDER IS FAULTY
Faulty or incorrectly supplied products will be replaced upon safe return of original goods supplied.
DO I NEED TO CONTACT YOU BEFORE RETURNING SOMETHING?
Yes, in all instances, please do not return items for refund before contacting Prestige Tyre & Auto Services for advice.